Shipping policy
Shipping Policy
Thank you for shopping with AquaVanta Pro — where powerful performance meets pro-grade solutions.
📦 Order Processing
All orders are processed within 2–4 business days (excluding weekends and holidays) after receiving your order confirmation email. You’ll receive another notification when your order has shipped.
If we’re experiencing a high volume of orders or delays with inventory, we will notify you via email.
🚚 Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times depend on the shipping method selected and your location.
|
Shipping Method |
Estimated Delivery Time |
|
Standard |
5-7 business days |
|
Expedited |
2-3 business days |
|
Local Delivery (if available) |
1-2 business days |
We currently ship within the United States. For international orders, please contact us directly before placing your order.
📍 Order Tracking
Once your order has shipped, you’ll receive an email with a tracking number so you can follow your delivery in real time.
📦 Damaged or Lost Packages
If your package is damaged, missing, or marked as delivered but not received, contact us at Aquavantapro@gmail.com within 5 business days of the expected delivery date. We’ll work with the carrier to resolve the issue or file a claim if necessary.
🔁 Returns & Exchanges
Please review our Return & Refund Policy for detailed information on returning or exchanging items.
🛠 Custom Orders & Pro Equipment
Custom-built or made-to-order products such as the AVP Flow Boss system or accessories may require additional processing time. Lead times will be communicated before shipping.
📬 Need Help?
For shipping questions, reach out to us at:
📧 Aquavantapro@gmail.com